Terms of Service

These terms are an agreement between you and Pasalae, operated by Anmol Karki (“Pasalae”, “we”). By creating an account you accept them.

Contact: karkianmol9841@gmail.com

Pasalae is an online store builder for sellers in Nepal. It gives you a storefront, a product catalogue, orders, cash on delivery and eSewa checkout, Nepal Can Move delivery, coupons, analytics and exports.

• Give us accurate details.
• Keep your password safe.
• You get one store per account.
• You are responsible for everything that happens on your account.
• Tell us at once if you think your account has been misused.

Every new store gets a 14-day free trial. If the trial ends and you have not paid for a plan, your store goes offline (it becomes a draft). 14 days after that we close it for good; your information is kept until you ask us to erase it.

• Starter: up to 50 products, NPR 599/month or NPR 5,990/year.
• Growth: up to 500 products, NPR 999/month or NPR 9,990/year.
• Business: unlimited products, NPR 2,499/month or NPR 24,990/year.

You pay through eSewa. Paid time starts when your current access ends.

Renewal is manual. Nothing is charged automatically. We may change prices with at least 30 days' notice, but never for time you have already paid for.

Plan payments are not refundable. If you stop renewing, your plan keeps working until the paid time ends. If you were charged twice or charged the wrong amount, email karkianmol9841@gmail.com with the eSewa reference and we will refund the extra amount.

• You are the seller. Pasalae is not a party to sales between you and your shoppers.
• You set your prices, delivery and return policies, and you must honour them.
• You handle shopper complaints and refunds.
• You are responsible for your taxes, including VAT or PAN registration where required, and for keeping proper records.

• Illegal goods, or goods that need a licence you do not have.
• Counterfeit or stolen goods.
• Weapons, drugs, tobacco or alcohol sold against Nepali law.
• Adult content.
• Anything that infringes someone else's rights.
• Misleading listings.
• Spam, or trying to break, overload or misuse Pasalae.

You own your products, photos and text. You let us host and display them to run your store and to show link previews of your store. You confirm you have the rights to everything you upload.

Pasalae works with other services: eSewa (payments, under your own eSewa account), Nepal Can Move (delivery, under your own NCM account), Resend (email), Supabase and Vercel (hosting) and Sentry (error reports). Their terms also apply. We are not responsible for their outages or decisions.

Pasalae is provided “as is”. We work to keep it running, but we cannot promise it will never fail.

To the extent the law allows, we are not liable for lost profits or indirect losses. Our total liability is limited to what you paid us in the 3 months before the claim.

We may suspend or close a store that breaks these terms or the law. Where reasonable, we will tell you first.

You can stop using Pasalae at any time and ask us to delete your account.

We will post updates on this page. For important changes, we will email you at least 14 days before they apply.

These terms follow the laws of Nepal. Disputes go to the courts of Kathmandu.